Visitor

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3 Messages

Monday, June 1st, 2026 9:56 PM

Peacock Activation Issues

I'm trying to activate my Peacock, and everytime I get "We’re sorry, something went wrong on our side. Please try to activate again."

I tried Firefox, Chrome, Edge.  Cleared cache, etc.

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Official Employee

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3.3K Messages

17 hours ago

 

Thank you for posting on our community forums, user_wzvjp7. I can definitely understand how frustrating that is, especially after trying multiple browsers and clearing the cache. Thanks for taking those steps already. Let’s try a couple more quick things:
 
Make sure you’re signed into your primary Xfinity account before starting the activation
Try using a private/incognito browser window
Disable any VPN or ad blockers temporarily
 
If you’re still seeing that error, it may be an issue on the backend with the activation link. I’d be happy to take a closer look and help get this resolved. Just let me know! 

 

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