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1 Message
09/07/2026 6:10 PM
Only power and valume work
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Official Employee
3.6K Messages
12 hours ago
Hello, @user_ki90j6 can you tell me what model remote you have? The type is located inside the battery compartment. I will place a link to our Xfinity remote pairing support document below.
https://www.xfinity.com/support/articles/programming-your-xfinity-remote
XfinityThomasC
Official Employee
•
3.6K Messages
12 hours ago
Hello, @user_ki90j6 can you tell me what model remote you have? The type is located inside the battery compartment. I will place a link to our Xfinity remote pairing support document below.
https://www.xfinity.com/support/articles/programming-your-xfinity-remote
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