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sandy100090
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11 Messages

Tuesday, August 2nd, 2022 12:00 PM

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older DTA

I need to order an additional TV adapter / box.  I previously had what they used to cal a DTA (less expensive than a full fledged box).  I only need to receive HD stations.  I do NOT need any premium channels, or on demand.  Just the TV stations. DOES COMCAST STILL OFFER A DTA?

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2 years ago

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Andyr1

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7.9K Messages

2 years ago

They may still offer DTA's, but they now cost the same as a full box. The only reason to use a DTA would be if you don't have room for a full box.

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CCAshley1

Official Employee

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746 Messages

2 years ago

Hi, thank you for reaching out to Xfinity Forums. I understand you need an additional box. Do you currently have an account with Xfinity?

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sandy100090

Visitor

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11 Messages

2 years ago

I need to order an additional TV adapter / box.  I previously had what they used to cal a DTA (less expensive than a full fledged box).  I only need to receive HD stations.  I do NOT need any premium channels, or on demand.  Just the TV stations. DOES COMCAST STILL OFFER A DTA?

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CCAshley1

Official Employee

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746 Messages

Hi, thank you for reaching out to Xfinity Forums. I understand you need an additional box. Do you currently have an account with Xfinity? Yes, we do have smaller cable boxes for additional outlets.

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 years ago

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sandy100090

Visitor

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11 Messages

Yes, i have an xfinity account. Do they offer an old style DTA?

2 years ago

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CCAnna

Problem Solver

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874 Messages

That's a great question @sandy100090. We can still issue those old style DTA boxes, but we no longer offer a discount on them. The price will be the same as the newer boxes monthly. I have ordered them for customers that have TV's that do not support HDMI (not very common anymore).

 

What you might consider is using the Xfinity Stream App for that TV. You can pick up a compatible device fairly inexpensive (Roku/Firestick/Chromecast) and install the Xfinity Stream App. This would save you the monthly cost of renting a box altogether. I do this for my kids TV's. This article will provide you additional information https://comca.st/3P3DYc6 . 

I no longer work for Comcast.

2 years ago

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sandy100090

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11 Messages

Thanks.  question; Can I purchase my OWN box and activate it with Comcast (my account)?

If I CAN.... what would be the monthly charge..... for access if I provide my OWN box?

thanks again

2 years ago

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XfinityOrlandoM

Official Employee

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1.5K Messages

The DTA boxes are not for sell, we on only provide the lease option.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 years ago

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