New Poster
•
2 Messages
No signal
My tv and cable we’re working fine until i changed my cable box. Now the tv will not get a signal and remote is not pairing. I went back and put the old box back and still no signal!! No channels either!
New Poster
•
2 Messages
My tv and cable we’re working fine until i changed my cable box. Now the tv will not get a signal and remote is not pairing. I went back and put the old box back and still no signal!! No channels either!
Responses
XfinityKorie
Official Employee
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367 Messages
2 m ago
Hello there @Leebee33. I am sorry to hear you are having cable issues. If you are still having issues, I'd love to run some troubleshooting with you. Please feel free to send us a PM.
To send a private message, please click on the chat icon on the top right next to the bell. Please make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP.
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