Frequent Visitor
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8 Messages
New plan with cablecard
Our contract just expired, and naturally the prices went up significantly. I see in my offers the same service we have (1200 Mbps internet and 200+ channels), but for some reason it says the cablecard has to be returned for this plan to work. Is there a way to use this offer and keep the cablecard? For some reason it says I also need to replace my X1 boxes with...X1 boxes. Besides the higher fee of $7.50/month instead of $5/month, what is the difference between my current X1 boxes and the new ones?
CCMorgan
Gold Problem Solver
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3.3K Messages
4 years ago
Hi, thanks so much for posting! We appreciate you taking the time to do so. You're in the right place for help with your bill/plan! I wanted to share this link with you: https://comca.st/3F21gLG. It lists the differences between our different models of X1 equipment. I also want to let you know that you're welcome to keep your CableCard, even when you change plans. Do you have just one TiVo box then and the rest are X1? We're here to answer/address all of your questions and we can help you complete the plan changes as well.
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