Visitor
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1 Message
Junction box
The old junction box was not working - pixels instead of an image. The store gave me a new. No picture whatsoever
Visitor
•
1 Message
The old junction box was not working - pixels instead of an image. The store gave me a new. No picture whatsoever
XfinityAmira
Official Employee
•
4.1K Messages
3 years ago
Hello user_66a1fe, thanks for reaching out to us on our Forums page. We appreciate you being a customer with us and it's upsetting to hear about the cable box issues you have been having. We appreciate your diligence in replacing the box to correct the problem, but I am sorry that did not work. My team would love to help!
To confirm, are you receiving an error message or error code on your end?
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