I get error code: APPS-04036 on Peacock.

I get error code: APPS-04036 when trying to stream on Peacock. Streaming works fine with my account on my cell phone. Only happens on the X1 box. I logged out and back in. I deleted cache and local files. I restarted the box. How do we fix this?

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user_fb391a

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2 Messages

4 years ago

I also ran a refresh on the X1 box. Still no joy....

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CCBiancaB

Problem Solver

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574 Messages

Hi, @user_fb391a! Thanks for reaching out to our forums! It sounds like you've done plenty of basic troubleshooting on your end. I'd like to try more troubleshooting to see if we can get this fixed or open a ticket if one is needed. We'll need you to send a direct message with your information. Can you please click the Direct Messaging icon at the top right of the page, click on the pen and pad icon and enter Xfinity Support in the "To" section of the chat and provide us with your first and last name so we may further assist you.

I no longer work for Comcast.

4 years ago

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Non-X1 Service

user_fb391a

I get error code: APPS-04036 on Peacock.

user_fb391a

CCBiancaB

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