dualtronic's profile

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Sun, Apr 19, 2020 10:00 AM

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How to order cable card online?

I'm adding TV service to my existing cable internet.  Using the website, there is no way to add a cablecard. I don't see any place to call the service center (I assume it's closed due to coronavirus).  The chat is a bot and won't talk about cable card. Is there any othe way to get this ordered?

BruceW

Gold Problem Solver

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23.1K Messages

2 y ago

They do not offer a way to order a card online unless an employee offers to help you with this here in the Forums. See https://www.xfinity.com/support/articles/how-to-get-a-cablecard. You may be able to check the location and hours (if any) of the nearest Service Centers and Xfinity Stores at https://www.xfinity.com/support/service-center-locations.

 

You'll probably need to call Customer Service at 1-800-Comcast and have them send a CableCard self install kit to you.

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