U

Visitor

 • 

2 Messages

Sat, Jul 10, 2021 4:19 PM

how do I dim the display on my RNG 200 set top box

Rng 200 is too bright, how do I access the settings for the front panel display

Responses

Official Employee

 • 

376 Messages

3 m ago

Hi, @user_a9f2d7. To confirm you don't mean the TV display you mean the light taht is shown on the actual TV box usually a blue, green, or sometimes a red light?

Visitor

 • 

2 Messages

3 m ago

I mean the display(channel/time) on the actual Xfinity cisco rng200 set up box. It is a bluish light that I think can be dimmed. 

Official Employee

 • 

376 Messages

Thank you for confirming, I did check the manual and at this time, we do not have a way to dim those lights, I definitely do apologize for any frustration this may cause. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

New to the Community?

Start Here