Visitor

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1 Message

Monday, November 24th, 2025 1:04 AM

Host name does not match server certificate

When I go to my TV to try and watch XFinity stream or any streaming service, I am getting this message. Then it says please contact content provider.

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Official Employee

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462 Messages

52 minutes ago

Greetings, user_vq2bxw! We appreciate you sliding by our XFINITY Community forum. I understand how important it is to ensure you can stream your favorite movies and shows with peace of mind! Not to worry, you have reached the right place to assist you! Please let me know if you have tried the following steps below to check if this helps.

  1. Close and restart your Internet browser.
  2. Return to the Xfinity Stream portal and retry the video.
  3. If the issue persists, check your device's WiFi settings to ensure you are connected to your home Xfinity WiFi network and not a public or neighbor's network.
  4. Ensure you are not using a VPN.

Let us know if you need any further assistance after completing these steps. 



 

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