Visitor
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1 Message
help for Paramount + with hanging issues
I used to be able to watch Paramount + on my TV with the small 4x6 size cable box. As of 3 weeks ago I can only watch a couple of minutes with out it hanging and saying There was an error please try again later. There are NO error codes. I have rebooted it, removed power cable for 30 minutes. All other cable channels work but Paramount + is the only issue. Maybe my box is too old?
EG
Expert
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115.9K Messages
2 days ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section for assistance.
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XfinityBenny
Official Employee
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1.3K Messages
3 hours ago
@user_381c82 Thanks for adding a post to the community. We appreciate the details about the experience. Have you tried clearing the local memory on the box? The steps are easy to follow here https://www.xfinity.com/support/articles/x1-clear-cookies-and-local-data-storage.
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