Regular Contributor
•
128 Messages
Guide is a bit wonky - to be announced
For 17 years the Guide worked so that I could usually check programming at least 2 days if not 3 out from now. Every morning I would check from 9AM to Midnight at least and set reminders for that evening. For the last 3-5 days, I cannot see more than 8 hours out at any given time that have programs populated and most beyond that are "To Be Announced". This is on both boxes, so not a single box issue. And a recent development.
Ideas? Suggestions?
Thanks.
Responses
ComcastAnna
Official Employee
•
100 Messages
13 d ago
Hi @Rebop2015, thanks for reaching out over Xfinity Forums. This is certainly a unique situation. I would be happy to take a look at your device and account. I may need to send your boxes some simple update signals. You have reached the right team to get to the bottom of this. Can you send our team a private message with your full name and service address? To send a private message click the chat icon in the upper right corner. When prompted select the shared handle "Xfinity Support". We look forward to hearing from you.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
0
0