Visitor
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6 Messages
Fast forward is extremely slow
We can’t fast forward because pushing the ff button once goes painfully slowly, and if we push the ff button twice, it goes too quickly.
I tried the exit exit exit 0030 hack, but it does not work.
this is 2021, what’s going on? Am I doing something wrong?
thanks
CCAndrew
Gold Problem Solver
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25.9K Messages
4 years ago
Did you use the page up button with the 0030 “hack”
(edited)
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user_d42868
Visitor
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6 Messages
4 years ago
Yes, the page up didn’t change, it’s still 5
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user_d42868
Visitor
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6 Messages
4 years ago
This is my remote, it says xr2 on the back
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Rustyben
Expert
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24.6K Messages
4 years ago
press the xfinity button, go to 'gear' (settings) go to 'about' and reply with rest of the line after "STB Version". note that that remote is most often used with the DTA set top boxes that are not actually X1 set top boxes. It is not a voice remote.
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user_d42868
Visitor
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6 Messages
4 years ago
When I press the xfinity button, I don’t get a gear or settings option.
I get quick menu, which has a ‘menu’ option, but no settings there.
the box is a Motorola RNG200N
we also have a voice remote, which we haven’t been using - maybe we should try that one instead?
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Andyr1
Gold Problem Solver
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7.9K Messages
4 years ago
@user_d42868: You do not have X1. You have a legacy system which is not really supported anymore. I assume you have blue menus (unless you changed the color.)
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user_d42868
Visitor
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6 Messages
4 years ago
Exchanged the old school box for an x1 box today.
plugged in the x1 and no signal to the tv :(
called support, & they’re sending a tech next Friday:(
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