Dvr very pixilated

Hello user_euab7n, we appreciate you taking the time to reach out on our Forums. We value you as a customer, and I am sorry to hear about the pixelation you've been experiencing with your DVR recordings, as well as the slow responding remote. This is definitely not the experience you want to have when you're ready to watch your recorded programming. So we apologize for any inconvenience or frustration this has caused you. My team is here to help! 

For troubleshooting purposes, is this happening on all recordings or just specific ones? Also, with the remote, have you tried reprogramming it to your TV? Please follow this link https://www.xfinity.com/support/remotes?msockid=237f12db979862c912fa06d496606375, for steps on how to pair your remote. 

same here,its been going on for a while