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Saturday, October 12th, 2024 6:14 PM

DVR unavailable with HOA contract

I live in a housing community, where basic cable is included with my monthly fee.  I wanted to upgrade service to get DVR capability, but if I understood the agent on the phone correctly, DVR service is not available with the contract my HOA has with Xfinity.  I would have to upgrade the service.  Does that sound right?  Can I get DVR only for myself, or would the HOA have to offer the upgrade to everyone?

Accepted Solution

Official Employee

 • 

1K Messages

19 days ago

Hello user_6d8s6u. That is a great question! You would need to pay for the DVR service exclusively, as it is not part of your package.

 

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