kaberasley's profile

New Poster

 • 

1 Message

Wed, Dec 9, 2020 11:00 AM

Does my cable box software need upgrade?

I received a phone call claiming to be from Xfinity saying service was being upgraded in my area and my cable box needs a software upgrade.  For several reasons the call sounded suspicious and I was unwilling to proceed with them without verification.  Do I need an upgrade?  If so, how do I obtain it?

Responses

CCAndrew

Diamond Problem Solver

 • 

25.9K Messages

6 m ago

Probably fake, boxes take firmware updates automatically.

New to the Community?

Start Here