kaberasley's profile

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Wednesday, December 9th, 2020 11:00 AM

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Does my cable box software need upgrade?

I received a phone call claiming to be from Xfinity saying service was being upgraded in my area and my cable box needs a software upgrade.  For several reasons the call sounded suspicious and I was unwilling to proceed with them without verification.  Do I need an upgrade?  If so, how do I obtain it?

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Gold Problem Solver

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25.9K Messages

5 years ago

Probably fake, boxes take firmware updates automatically.
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