U

Visitor

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1 Message

Thursday, June 22nd, 2023 3:58 PM

Closed

Constant reboot cable box

every time TV is turned on only 3/4 of the picture is visible the fourth quarter blinks on and off and then goes to a black bar. Must reset cable box or system restore each time.

Official Employee

 • 

1.5K Messages

2 years ago

@user_1a161a 

 have you tried any trouble shooting steps yet via our amazing xfinity app?

This link https://www.xfinity.com/support/articles/my-account-app-mobile-troubleshooting has great information trouble shotting your tv services 

 

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