Visitor

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2 Messages

Tuesday, May 26th, 2026 11:14 PM

Comcast DVR hangs on Disney+ when it switches to a commercial.

My DVR box model DVRAR AX013ANM consistently hangs on commercial breaks when I stream Disney+. It switches to the commercial, sometimes plays the commercial , sometimes not, then fails to switch back to the Disney + program. I have newer satellite boxes which do not exhibit this problem. Neither does the Disney+ client on my LG TV exhibit this problem.  It only happens on the DVRAR AX013ANM

I see others are experiencing this issue.  Is there a newer version of the DVR?

Please advise

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Official Employee

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2.4K Messages

7 days ago

 

user_vbd291 Are you experiencing similar issues from other apps from the DVR box as well or no? 

 

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