annettjenson123's profile

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Wednesday, December 30th, 2020 10:00 AM

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Closed captions not working on MSNBC.

They work on all other channels. MSNBC says their upload with closed captions is ok.

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Official Employee

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7K Messages

4 years ago

Hello annettjenson123. Thank you for creating a post on our Forum. I can assist with troubleshooting the closed captions issue you're experiencing on MSNBC. To get started, please send me a private message and include your full name and service address so I can assist you. To send me a private message: click my username (ComcastJoeTru) to view my profile, then click the link that says "Send a message" and there you can compose a private message. 

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