Regular Visitor
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1 Message
Closed captions not working on MSNBC.
They work on all other channels. MSNBC says their upload with closed captions is ok.
Regular Visitor
•
1 Message
They work on all other channels. MSNBC says their upload with closed captions is ok.
Responses
ComcastJoeTru
Official Employee
•
6.7K Messages
5 m ago
Hello annettjenson123. Thank you for creating a post on our Forum. I can assist with troubleshooting the closed captions issue you're experiencing on MSNBC. To get started, please send me a private message and include your full name and service address so I can assist you. To send me a private message: click my username (ComcastJoeTru) to view my profile, then click the link that says "Send a message" and there you can compose a private message.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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