sarmarn's profile

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Friday, April 10th, 2026 12:09 AM

Can’t turn audio description off avatar movie

We purchased Avatar fire and ash & the audio description will not turn off.  We tried everything 

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Official Employee

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699 Messages

10 hours ago

Greetings, sarmarn! We appreciate you posting on our XFINITY Community forum. We certainly do not want you to miss out on enjoying your movie due to the audio description feature not turning off. Rest assured, you have reached the right team to assist you! What device are you experiencing this issue on?

 

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