New Poster
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2 Messages
Cannot get someone to speak to to troubleshoot my error code!
Seriously frustrated right now. My cable box suddenly stopped working early last week. I chatted with the Xfinity staff and they ultimately sent me a new box. Plugged it in 5 days later once received and it will not connect. I keep getting the error PST 1 and RDK-03004 on the TV. I cannot get someone to call me and talk about this at all!
I have called at least 10 times and the system says i need to speak to someone, but NO ONE CALLS!
CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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kimba1069
New Poster
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2 Messages
5 years ago
it died, one day it worked, another it did not. Do you think i should try to change the splitter?
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ceceandron
Contributor
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26 Messages
5 years ago
I feel your frustration. I have a problem with one of my TV boxes and started a chat with a Comcast rep. An hour and a half later still working on problem and the chat quit working!!!! What has happened to Comcast support????
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