Caller ID on TVscreen

Xfinity keeps making changes and not notifying their customers.

I now have to pay more to record more than one show, whereas a few weeks ago, I could record 3 shows at the same time.

Now, I no longer receive notification of incoming phone calls, on my Xfinity landline, on my TV screen.

What other changes are in store? Do I have to pay extra for this now?

Responses

XfinityVianney

Official Employee

•

2.2K Messages

2 days ago

pmell20, thank you for reaching out and creating a new post. I hope you are doing well. I see you have questions about recent changes. I see you were able to record 3 shows at once, but you can only record a single show. Depending on your device, you can record multiple shows: https://www.xfinity.com/support/articles/x1-dvr-overview. What happens when you try to record more than 1 show at a time?

For the caller ID on your TV, I sent a signal to help update this feature. It can take up to 24 hours. Please let me know if you continue to see any trouble.

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Non-X1 Service

pmell20

Caller ID on TVscreen

XfinityVianney

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