Visitor
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1 Message
Cablecard not working
Hello,
I have a TiVo device with a cablecard. It was working fine and then my internet went down. Once it came back none of my channels are working any more. They all say "This channel is not authorized. Contact your cable provider for more information (V58).
I've tried going through phone support, but wasn't able to get to anyone to help me. Would appreciate help getting this resolved.
Thank you
sailorbear510
Contributor
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16 Messages
2 days ago
Unfortunately, it sounds like Cable Cards are sunset according to this thread and the discussion indicates you would need to get an X1 Box to receive Xfinity programming
https://forums.xfinity.com/conversations/nonx1-service/tv-service-through-cable-card-on-tivo-has-stopped-working/674d06bcb48e4640103226e5
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BruceW
Gold Problem Solver
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26.7K Messages
2 days ago
CableCards are on the ropes, but not quite down for the count just yet. https://forums.xfinity.com/conversations/customer-service/disappointed-in-cable-card-support-being-discontinued/6848ae857c428259ea31e0bb?commentId=6848b1d110321c7b58610169 gives a more balanced explanation of their status.
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