bvelkinb's profile

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Sat, Oct 5, 2019 8:00 PM

cablecard not validated

I've had a cable card in an HDHomePrime for about 2 years, my price went up so I changed my package. I had a very limited package before. I supposedly had HBO before but it never worked. Now many of my new channels also don't work. I think this is because my CableCard says, "Validation" "None"

 

Can someone help me? I've seen several similar requests and sounds like you are able to fix it with a direct message and some magic on the back end.

 

Thanks,

 

Bryan

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1 Message

2 y ago

Call the cablecard support line.  I had a similar problem and they ended up shipping me a new cablecard to fix my issue.  Good luck!

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