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Cablecard Issues
Hello-
I am having issues getting my Cablecard properly activated (validated). I have been on several calls with the CSR's that continue to tell me that the "cablecard is bad" and that I need to go to the Xfinity store to get a new one (now on my 3rd CC). This device/setup was working perfectly at my old address. All other boxes and internet are working flawlessly. My setup details are below. Any help here is appreciated.
Device: Silicondust HDHomeRun Prime
Cablecard Serial: PKNZXGBMK
Cablecard ID: 0-011-951-366-506
Host ID: 0-643-207-420-776
| Card Manufacturer | Technicolor/Cisco |
| Card Authentication | success |
| Card Validation | none |
| 3DES encryption | supported |
| OOB Frequency | 73.500 MHz |
| OOB Lock | 1.544 Mbps |
| Signal Strength | 100% (10.1 dBmV) |
| Signal Quality | 100% (35.0 dB) |
| Channel List | cablecard-oob |
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