Visitor
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5 Messages
Cable getting wavey lines intermittently
Hello new Xfinity customer. Enjoying the new service but occasionally the signal looks scrambled. We did have technician run a new cable and it is now buried. Would there be a way to fix this? I have recorded the image in its scrambled state.
CCJimmy
Problem Solver
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492 Messages
3 years ago
Hey there @Sanjoe99! Thank you so much for reaching out! We will be happy to assist you with your signal issue. Are you having losing connection at any point in time?
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Sanjoe99
Visitor
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5 Messages
3 years ago
The signal is there at all times but the picture (tv show seems uninterrupted )but has wavey lines appearing randomly.
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Sanjoe99
Visitor
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5 Messages
3 years ago
The tiling has been present from install. It randomly pops up.
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