Cable Card Activation

While I understand cable cards were retired in 2024 and there is limited support, it appears based on current articles there is still the ability to pair, however none of the support personnel even seem to know what a cable card is and therefore I am not getting transferred to the correct team. I can see from messages as recent as the past week that people are going through this and still able to get their cable cards paired after a repair. Can you please help me? The portal (which is listed on your June 2026 updated support article) is showing 404 and the Cable Card direct line just routes me through standard support where the person is searching the same forums I am. The customer service rep has told me the activation website is being updated (only after I mentioned that it seems to be possible on the forums) and it will take 1 week to 10 days, however, I don't think she really knows what the activation website is. 

Can you please direct me to the best way to get ahold of somebody that can help so I can re-pair my card? 

Thanks.