moved entire thread from x1 to non-X1 area of the forum
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
Thank you for moving my post to the proper forum. It's been frustrating when you don't know what you're doing but know that someone somewhere out there does. Know that I've posted the model of my cable box, what next?
Comcast came out yesterday and changed the box as suggested. The technician agreed that it probably was the box that was causing my issues. Thank you for your support.
Responses
Livin_The_Dream
Regular Visitor
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5 Messages
1 y ago
I have a Motorola QIP 2500-3
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Rustyben
Expert
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24K Messages
1 y ago
moved entire thread from x1 to non-X1 area of the forum
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Livin_The_Dream
Regular Visitor
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5 Messages
1 y ago
Thank you for moving my post to the proper forum. It's been frustrating when you don't know what you're doing but know that someone somewhere out there does. Know that I've posted the model of my cable box, what next?
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CCAndrew
Diamond Problem Solver
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25.9K Messages
1 y ago
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Livin_The_Dream
Regular Visitor
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5 Messages
1 y ago
Comcast came out yesterday and changed the box as suggested. The technician agreed that it probably was the box that was causing my issues. Thank you for your support.
Bruce
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