Frequent Visitor
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6 Messages
Adding a CableCard
Hello!
I would like to add another Tivo to my home system, can I still add a CableCard to my account?
Thank you!
Frequent Visitor
•
6 Messages
Hello!
I would like to add another Tivo to my home system, can I still add a CableCard to my account?
Thank you!
westwayneguy88888
Contributor
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165 Messages
5 months ago
better get them while you can. Comcast will stop issuing new cable cards around 10/24.
I was told at my local office that if any of my existing cards ever go bad, his feeling (as a manager) is Comcast would support customers with an existing card (my inquiry was about getting extra cards to hold onto in reserve)
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XfinityDena
Official Employee
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2.8K Messages
5 months ago
Thank you for reaching out @Chris01. On your billing statement you should have seen a notice that starting on October 24, 2024, Xfinity will no longer provide new CableCARDs to new or existing customers. I want to be sure we can get everything figured out for you with your service. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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