1 Message
Sos only/ no service
My Xfinity mobile service has been very Disappointing I don’t understand why I’m not able to get any data when I already switched. It’s an iPhone 8 and I’ve had this trouble for the last two months. We’ve done the troubleshooting with resetting network settings we’ve done turning it off on and off nothing works and I’m trying to find out at SOS mode activation will help but I can’t find any information on that and frankly I’m getting tired of Xfinity. Thank you
XfinityArmand
Official Employee
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1.6K Messages
5 months ago
Hi there @user_88fubd! Thanks so much for taking the time to reach out to Xfinity Support here on our Community Forum. We greatly appreciate you taking time out of your day to reach out to us here and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited on this platform. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?
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user_8gxqch
2 Messages
14 days ago
WHY DOES MY IPHONE GO INTO SOS MODE with xfinity? YES - I HAVE POWERED DOWN/SHUT DOWN/TURNED OFF THE PHONE.
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