Visitor
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2 Messages
I am unable to receive certain text message and verification codes
I have turned airplane mode off and on and have turned RCS Messaging off and on again. Turned the phone off to restart and it is still not working. Getting very frustrated because I am missing several text messages and cannnot get into a bank account because I cannot get the verification code.
Official Solution
XfinityJustinM
Official Employee
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590 Messages
8 days ago
That is wonderful news to hear, @user_7zqwh6. Thanks for circling back to let us know that our call center team was able to get those text to start coming through for you with that update. Our community will always be here to lend a helping hand if any other Xfinity related items come to mind! 😃
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XfinityChelseaB
Official Employee
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2.2K Messages
9 days ago
Hello @user_7zqwh6, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Are you still having trouble with receiving text messages?
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