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user_2a191c
1st Topic
Conversationalist
Responsive

Visitor

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61 Messages

Friday, December 29th, 2023 7:08 PM

Closed

All calls going straight to voicemail.

Airplane mode is off.  I'm missing very important calls.  

Can you help?

Question

 • 

Updated 

6 months ago

82

1

0

XfinityNicolas

Official Employee

 • 

1.1K Messages

6 months ago

Hey @user_2a191c, thank you for reaching out to Xfinity Support on our forums. Due to security reasons, we are limited on support for Xfinity Mobile over social media. Have you tried calling or texting 888-936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?

 

2

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user_2a191c

Visitor

 • 

61 Messages

That phone number is useless the Assistant is also useless. 

6 months ago

0

XfinityAirelle

Official Employee

 • 

1.8K Messages

@user_2a191c 

We are limited when it comes to Xfinity Mobile here on this team. Have you tried resetting the network? 

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

6 months ago

0

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