Regular Visitor
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9 Messages
website error for voice
Recently I attempted to access the voice page for the xfinity web site.The xfinity assistant is useless. Unable to contact a live person anywhere. Calling only aggravates the situation as you are put on hold indefinitely.
The options below are limited. Don't assume the selections are accurate.
I've cleared the cache and cookies, but continually get the following error:
XfinityAirelle
Official Employee
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2.3K Messages
3 days ago
Hi there! That sounds incredibly frustrating, and we appreciate you taking the time to troubleshoot on your end. A 400 Bad Request error usually points to a browser issue, but since you've already cleared cache and cookies, we’d like to dig deeper.
Try accessing the page in incognito mode or using a different browser/device. If the issue persists, can you let us know if you're connected to your home Xfinity network or a different one? We’re happy to help get this sorted! 💙
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