@user_mpmooj You can find instructions for turning on and off Caller ID TV on your X1 box here https://www.xfinity.com/support/articles/settings-for-the-universal-caller-id-to-tv-app. Please let me know if you have any questions about the process.
Hey there @user_mv8gn1 thank you so much for reaching out over our forums. We are happy to make sure all the settings are correct on our end for this feature. To get started can you send us a DM with your complete name and service address? Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
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XfinityBrianH
Official Employee
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661 Messages
7 months ago
@user_mpmooj You can find instructions for turning on and off Caller ID TV on your X1 box here https://www.xfinity.com/support/articles/settings-for-the-universal-caller-id-to-tv-app. Please let me know if you have any questions about the process.
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user_mv8gn1
1 Message
6 months ago
how to see incoming calls
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