Visitor
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8 Messages
Call history not available
8/11--8/12 (maybe longer) I cannot access Xfinity Voice or my Call History. Keep getting the "oops something went wrong" message. I have regularly been able to view my call history (this is from a desktop accessing Xfinity.com) so this is a fairly recent problem.
user_aydu1j
1 Message
2 months ago
Same here for several weeks now. And I am able to view the billing log but only sporadically. Very frustrating!
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laurel244
Visitor
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1 Message
2 months ago
I've had the exact same problem for several weeks. I can't get past the totally ineffective Xfinity assistant to get any real help.
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user_92106a
Visitor
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4 Messages
2 months ago
I have this same problem right now. This is the third time it has happened. I wasted hours on the phone the last two times where support was no help and finally after hours got someone who knew what I was talking about and had it fixed. Now it happened again- I dread having to go thru this again with support.
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user_243753
Visitor
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8 Messages
1 month ago
July 28. While the VOICE web pages still don't work with either Edge or Chrome, I discovered that they do work with Silk on my Kindle. That fixes the problem for me, but it is still very telling that Xfinity doesn't seem willing or able to fix the problem for other users. Those pages DID WORK up to maybe 6 weeks to 2 months ago but haven't since, at least for those of us who have been posting here.
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