Contributor
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80 Messages
Verified Caller ID
Can there be an option for Verified Caller ID callers only so the rest of the those robo and scammer calls don't ring?
Contributor
•
80 Messages
Can there be an option for Verified Caller ID callers only so the rest of the those robo and scammer calls don't ring?
Responses
ComcastTambrey
Official Employee
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2.7K Messages
1 m ago
Hello, @67ccacct. Thanks for taking the time to reach out to us here on the Xfinity Forums with your concerns.
The Verified Caller ID list is an automated function and is not something where customers can manually add numbers to the list. As such, restricting calls to only numbers on that list is not an available option.
On the other hand, you can visit: https://www.xfinity.com/support/articles/phone-quick-reference-guide to see what other options you have to help prevent spam calls. There is also an option at the very bottom of this page where you can provide feedback. We always appreciate customers submitting their thoughts or ideas on how we can better our available features! :)
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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67ccacct
Contributor
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80 Messages
1 m ago
thanks, I know about the about the other options and I do not want to manually add numbers. My question is if they are not verified why let these calls go through?
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