No Caller ID on Home Phone

After getting my no dial tone issue resolved through the chat help, I'm now missing caller ID.
With all the spam callers these days, this feature is a must-have.

Does anybody know if there is a setting or adjustment I can make to resolve this?
Thanks.

Responses

Accepted Solution

XfinityPeterH

Official Employee

•

1.5K Messages

1 year ago

Thanks for reaching back out and letting us know you are still not able to use your Caller ID Feature. We are happy to continue support in the Direct Messages we have going with you.

0

Accepted Solution

XfinityNicolas

Official Employee

•

1.1K Messages

1 year ago

Thank you again for taking the time to work with us today. I'm glad provisioning the caller ID in our backend system got it resolved. I hope you have a great night!

0

B

bockplumbinginc

1 Message

1 year ago

I need to connect with someone about my call ID

i do not see the direct message icon anywhere

1

0

XfinityPaula

Official Employee

•

1.2K Messages

Hello! Thanks for reaching out on our forums, I would be happy to help out with your caller ID. Are you having an issue with caller ID's not showing on your home phone?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

1 year ago

0

Home Phone Features

upsman4

No Caller ID on Home Phone

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