Visitor
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6 Messages
my landline is acting like a fax machine
When anyone calls my landline, they get a fax machine tone. I called customer service and nobody could help. Everything worked fine until about a month ago. Restarted modem, everything, nothing works. Why is my comcast voice landline number acting like a fax machine? I have no fax machine hooked up to my phone line.
CCBiancaB
Problem Solver
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574 Messages
2 years ago
Hi, @user_d94dd8Q! Thank you for participating in our community forums. I understand how important it is to have the home phone working properly. Are you able to make outbound calls or is the issue specific to incoming calls?
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MNtundraRET
Gold Problem Solver
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5.9K Messages
2 years ago
Are you using a computer that has the FAX option turned on?
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user_d94dd8
Visitor
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6 Messages
2 years ago
No, I have a printer that has a fax option, but it is not connecated to the phone line and I don't use it. And I have had it for a few years and this problem just started happening a month or so ago. Thanks though. Could the printer still be the issue - it is using comcast wifi.
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MNtundraRET
Gold Problem Solver
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5.9K Messages
2 years ago
Yes! One of my HP printers does have the Fax option. I have used mine in the past. It might be set up to receive a FAX. The printer is on our second phone line.
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user_d94dd8
Visitor
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6 Messages
2 years ago
Except I don't have the HP printer on any phone line, and I only have one phone line. But worth checking out. Thanks!!!!
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