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Tuesday, October 10th, 2023 7:30 PM

Closed

Problem Solvers

How do I get to talk to a problem Solver? I would really like to talk to someone who understands the 10 months of chaos I have had with Xfinity. Someone who has some humanity and understanding for someone who wants to work with you guys to get to a solution. I just need someone to work back with me.

Official Solution

Retired Employee

 • 

5.9K Messages

9 months ago

@user_5v6jjw 

Welcome to the Xfinity Forum and thank you for posting your questions here. If you would like to speak to one of our customer Experts or problem solvers and/or our knowledgeable Official Employees you can start by finding the right board for your question type and simply post your question there. You will typically get a response from someone in our community within 24-48 hours. We just ask that all posted questions adhere to all Xfinity Forum Guidelines and Acceptable Use Policies

Please let us know if you have any other questions or comments related to getting assistance here in the Xfinity Forum. 

(edited)

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