Gold Problem Solver
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5.9K Messages
One more Sprinklr Badge problem.
I just noticed that anyone leaving the "Expert" program has their badge earned back in 2016 disappear like we never existed or earned the badge.
Retired Expert
Gold Problem Solver
Gold Problem Solver
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5.9K Messages
I just noticed that anyone leaving the "Expert" program has their badge earned back in 2016 disappear like we never existed or earned the badge.
Retired Expert
Gold Problem Solver
Official Solution
CCJessie1
Retired Employee
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5.9K Messages
2 years ago
@MNtundraRET
Thank you for your question. The forum badge you are discussing is designed for active Forum Experts and is directly associated with that role. This means it is earned automatically when any user is elevated to the role of an Xfinity Forum Expert. Likewise, it will be removed automatically from a profile if that user no longer has the Expert role. We can investigate the option to acknowledge former Experts in a similar way with a new unique badge. If that is something we can accommodate, we will be sure to post it here on our Xfinity Forum "Announcement" board.
Please let us know if you have any other questions or comments.
(edited)
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MNtundraRET
Gold Problem Solver
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5.9K Messages
2 years ago
I suspected that would be the only way around the problem. Thank you.
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MNtundraRET
Gold Problem Solver
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5.9K Messages
2 years ago
I got a 404 error (Not allowed to view link) when checking your link.
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