forum coding issue still happening?

oddly i have to use Brave browser to do this. Edge, Chrome and Firefox do not work when it comes to the description box. It's all greyed out for me and un-editable. I was able to start a thread back in August and I wanted to update it or share into on posts. But nada, cannot type in description content.

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Can’t Post on preferred system

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BruceW

Gold Problem Solver

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26K Messages

11 months ago

... Edge, Chrome and Firefox do not work when it comes to the description box. ...

Does https://forums.xfinity.com/conversations/getting-started/cant-post-forum-question-from-computer-description-field-is-grayed-out/64973071d92de332576a2c00?commentId=6531383d77679f48f5baa974 help?

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mrputtputt

15 Messages

partially . i usually will try firefox's private window just now. i also tried making sure i'm in xfinity.com but the authentication looks to be separate between the forums and xfinity.com. why do I think so? in a incognito window, i first logged into xfinity.com. and on the same tab (not new though it shouldn't make a difference), i logged into the xfinity forums. it's not recognizing the same authentication. it is still not allowing to type anything in the reply or comment box. oddly commenting brings a grey box but replying to your post is white background. neither box can be typed into in firefox.

i did try the same so posting back here via brave browser. testing it in incognito window in chrome seemed to work though like you, i have to log into xfinity.com first.

p.s. i just tried logging in again in a new incognito session (previous one closed) and straight into xfinity forums. it's the same old effect that requires me to log into xfinity.com first and then the forums to be able to post/reply. really strange.

11 months ago

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mrputtputt

forum coding issue still happening?

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BruceW

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mrputtputt

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