Hey there, user_d1avo7, thanks for reaching out through Xfinity Forums. We would be happy to help you in the public forum and I can assure you have reached a great place to get all of your questions and concerns answered. How can we help with your account?
EG
Expert
•
107.7K Messages
2 months ago
@user_d1avo7
Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
(edited)
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XfinityJeniece
Official Employee
•
2.6K Messages
2 months ago
Hey there, user_d1avo7, thanks for reaching out through Xfinity Forums. We would be happy to help you in the public forum and I can assure you have reached a great place to get all of your questions and concerns answered. How can we help with your account?
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0
user_881gsp
3 Messages
28 days ago
posting message so I can direct message
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EG
Expert
•
107.7K Messages
27 days ago
@user_881gsp
Did you see this post above ? https://forums.xfinity.com/conversations/getting-started/direct-message/67215f4dd1b6a947da220a75?commentId=672254a8d1b6a947da223276
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