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Tuesday, October 29th, 2024 10:18 PM

Direct Message

How do I get direct message access 

Expert

 • 

107.1K Messages

22 days ago

@user_d1avo7 

Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines.


Please see this post about direct messaging the support team;


https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478  

(edited)

Official Employee

 • 

2.4K Messages

20 days ago

Hey there, user_d1avo7, thanks for reaching out through Xfinity Forums. We would be happy to help you in the public forum and I can assure you have reached a great place to get all of your questions and concerns answered. How can we help with your account?

 

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