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Hi @user_3hquk2 , Just like @Again mentioned, you already have done so. With that being said, I'd like to welcome you with open arms to our Xfinity forums community! When you get a chance take a look at our Kownlege base by click this link Knowledge Base , you can find a plethora of answers to almost any question you can imagine and even learn about some cool features that come with our service that you never even thought you needed until now.
We have experienced multiple internet outages over the past two months, which have become a frequent and frustrating disruption to our daily activities. In the past month alone, there have been six separate outages. This level of service falls well below expectations and has caused considerable inconvenience.
We would appreciate an explanation for the ongoing issues, along with a clear plan of action to resolve them. Given the repeated disruptions, I also expect appropriate compensation for the inconvenience caused.
Again
Expert
•
32.8K Messages
6 months ago
@user_3hquk2
You just did.
If you're creating a post just to send a direct message, be advised that it's against the Guidelines and Acceptable Use Policy to do so without first being asked by an Official Employee; your DM may be ignored. Please post your question in the appropriate forum so that an Employee might be able to help you.
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XfinityJustinM
Official Employee
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353 Messages
6 months ago
Hi @user_3hquk2 ,
Just like @Again mentioned, you already have done so. With that being said, I'd like to welcome you with open arms to our Xfinity forums community! When you get a chance take a look at our Kownlege base by click this link Knowledge Base , you can find a plethora of answers to almost any question you can imagine and even learn about some cool features that come with our service that you never even thought you needed until now.
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user_aj98dr
Visitor
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1 Message
2 days ago
We have experienced multiple internet outages over the past two months, which have become a frequent and frustrating disruption to our daily activities. In the past month alone, there have been six separate outages. This level of service falls well below expectations and has caused considerable inconvenience.
We would appreciate an explanation for the ongoing issues, along with a clear plan of action to resolve them. Given the repeated disruptions, I also expect appropriate compensation for the inconvenience caused.
0
0