1 Message
Xumo box that replaced flex
My flex quit and the store said they have been discontinued and have moved to the Xumo box. My first box wouldn’t do the mandatory update and after 3 hrs with tech support they sent me back to store to get a replacement. 2nd box loaded and updated but won’t play anything…there are no apps available to download or sign in to. This is a joke!
FlowingBits
24 Messages
3 months ago
@XfinityDemitrius @XfinityMarcus This is the "poor set up experience, poor UI, poor performance, poor app experience,..." that I was referring to in the other thread.
0
0
XfinityJorge
Official Employee
•
1.7K Messages
3 months ago
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0