Xfinity Sent me an unauthorized second flex box and has been charging me for it for the last year
I just noticed my bill went up since I am out of the first year promotional period. When I was reviewing my bill I noticed I've had an extra $5 a month on my account for a second flex box... I never requested either flex box and did not know why xfinity sent them to me. They have sat in the closet since we received them in the mail. I never authorized a second flex box and never agreed to be charged for a second flex box.
I am not the only person this happened to there are at least two others that I found on this forum within the first two pages of searching "two flex boxes". This seems like an intentional and predatory business practice on Xfinity's part and I will be filing complaints if it is not rectified.