1 Message
Vudu no longer working with the xFinity Flex Box.
Vudu has been working on all my TV's until last night when my husband tried to open Vudu to watch a movie. I can watch it on that same TV using the already installed app, but my husband likes using the remote to open Vudu since its not on the screen. I keep getting an error message that states this:
Failed to connect to the network. Press any key to retry.
Details: connection timeout
More info: HARDWARE
ID: XFIN:STB:PERF3:80a314a4f3d34715d762d56345b019efaf381ec0
Device ID: 2c ,SW Build #: 8.0.44 (2044-e569eaf4)
Is there a way to update the hardware for this or even uninstall and reinstall it so we can continue to watch this on the Flex TV Box???
user_8be84e
Visitor
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3 Messages
1 year ago
I'm having the same issue
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user_041fea
1 Message
1 year ago
Same issue with my tv as well
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user_114de3
1 Message
1 year ago
I am having the same issue on the flex. Failed to connect to network. Yet I can open other apps just fine.
(edited)
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user_4356aa
1 Message
1 year ago
I’m having the same issue.
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Ptizzo74
3 Messages
1 year ago
Having the same issue in my house too
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Gdmullan
1 Message
1 year ago
Same issue. Only VUDU does not work. Seems to be a reoccurring issue. Works okay using Apple TV, DVD player, TV, and ROKU.
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user_961cc9
1 Message
1 year ago
I’m have the same thing happen. Works with all other applications but xfinity devices.
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XfinityAlyssaA
Official Employee
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1.6K Messages
1 year ago
Good afternoon @Stargate13, and thank you for reaching out on our Community Forums regarding your Vudu not working on your Flex device. Have you tried restarting your cable box or uninstalling and reinstalling the app?
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user_dc2b20
2 Messages
1 year ago
It's back working now
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