Ma4201's profile

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Mon, Dec 16, 2019 12:00 PM

Hulu

I read somewhere Hulu was going to be added. To x1 and flex customers in early 2020 is this true

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1 y ago


@Ma4201 wrote:
I read somewhere Hulu was going to be added. To x1 and flex customers in early 2020 is this true

***UPDATED 04/13/2020***

 

All,

 

At this time, the Hulu app is now available to all Xfinity Flex and eligible X1 customers.

 

To access the Hulu app, you’ll need:

  • A compatible streaming TV Box with Xfinity Flex service, or a compatible X1 TV Box (RNG150 and Pace XG1v1 aren’t compatible) with Xfinity TV service.
  • Xfinity Internet service (any level).

 

Additional information on Hulu on Xfintiy X1 and Xfinity Flex can be found here: https://www.xfinity.com/support/articles/hulu-app-overview

 

Frequently Asked Questions
Why can’t I access the Hulu app on my X1 TV Box?
Hulu isn’t available to our X1 customers yet, but it will be soon!

I don’t have Xfinity TV but I have Xfinity Internet. Can I access the Hulu app?
Yes, but only if you have an Xfinity Flex device too. Customers can access Hulu on a variety of non-Xfinity devices as well. Information on supported devices is available at hulu.com.

I am a Flex customer. How do I manage my Hulu subscription?
Flex customers must manage their Hulu subscription (this includes upgrading or downgrading your service, as well as unsubscribing) on hulu.com.

In the future, you’ll be able to manage your Hulu subscription through your Xfinity Flex TV Box.

Do I need to register or sign in to use Hulu?
Yes, you can use your existing Hulu credentials to sign in to the Hulu app on Flex. Select Log in once you launch the Hulu app on your TV Box.

If you already have a Hulu account, see the Hulu App on Flex.

To start a new Hulu subscription, visit hulu.com/start/xfinityflex to create an account and then sign in on your TV Box.

How much does Hulu cost?
Aside from the prices for your Xfinity services, Hulu offers two different content plans: an ad-supported plan for $5.99 per month and an ad-free plan for $11.99 per month.

Can I access Hulu + Live TV on X1 or Flex?
No, the Hulu + Live TV service isn’t available on Xfinity devices. Only Hulu’s Video On Demand library is available. Customers who purchased Hulu + Live TV directly from Hulu won’t be able to access Live TV or their Hulu DVR recordings on the Hulu app on Flex.

I forgot my Hulu username or password. How do I find my username or reset my password?
Please go to hulu.com to find your Hulu username or reset your password.

Is Hulu in HD?
Yes, select titles in Hulu’s library content will stream at 1080p or 720p.

Is Hulu in 4K?
No, not currently.

Does watching Hulu count against my monthly Internet data usage?
Yes, Hulu content is streamed from the Internet, and will count against your monthly data usage.

How do I block access to Hulu on Flex?
There are two ways you can set parental controls for the Hulu app:
  • Lock TV-MA content under Settings > Parental Controls > TV Rating Locks. Once locked, a Parental Control PIN is required before you can access the app.
  • You can block access to the Hulu app using an Application Lock.

 

 

Thank you in advance for your continued patience. 

 

 

Additional Resources: 

https://www.xfinity.com/support/articles/hulu-app-overview

https://www.xfinity.com/learn/flex

https://corporate.comcast.com/stories/comcast-brings-hulu-to-xfinity-flex-and-x1-customers

https://www.xfinity.com/hub/tv-video/hulu-on-xfinity

New Poster

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1 Message

3 y ago

How can I download the hulu app?

 

CCAndrew

Diamond Problem Solver

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25.9K Messages

3 y ago

Apps are not customizable, you would have to stick to how you presently watch hulu
Wpage372

Frequent Visitor

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17 Messages

3 y ago

I know I can get to netflix with my remote  how do I get to hulu?

CCAndrew

Diamond Problem Solver

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25.9K Messages

3 y ago

Not through Comcast boxes, you’d have to use a third party device, ie Roku or Smart TV app
Wpage372

Frequent Visitor

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17 Messages

3 y ago

OK thanks  guess I can't get a sub to huilu then

CCAndrew

Diamond Problem Solver

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25.9K Messages

3 y ago


@Teamarie wrote:

Why! would you not answer the question? you said apps are not customizeable, use hulu how you are presently useing it? I have used my hulu account before on my TV. I can not remember how I got my account to show up on the TV!  can you answer this problem?

 

Thank you


The question was answered, a Hulu app isn't available through Comcast X1 boxes. Use your smart tv or whatever other device that you have that can access Hulu.

New Poster

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1 Message

3 y ago

Why! would you not answer the question? you said apps are not customizeable, use hulu how you are presently useing it? I have used my hulu account before on my TV. I can not remember how I got my account to show up on the TV!  can you answer this problem?

 

Thank you

Rustyben

Expert

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24K Messages

3 y ago


@Teamarie wrote:

Why! would you not answer the question? you said apps are not customizeable, use hulu how you are presently useing it? I have used my hulu account before on my TV. I can not remember how I got my account to show up on the TV!  can you answer this problem?

 

Thank you


use your TV remote and press the apps button or if no apps button the TV remote's menu button and find apps. you must have the TV connected to your wifi in order to use internet apps with your TV.

New Poster

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4 Messages

3 y ago

I just purchased Hulu. How do I access it ?
CCAndrew

Diamond Problem Solver

 • 

25.9K Messages

3 y ago


Not through Comcast boxes, you’d have to use a third party device, ie Roku or Smart TV app Or Hulu website
Wpage372

Frequent Visitor

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17 Messages

3 y ago

Right I have Roku orking now

New Poster

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1 Message

3 y ago

How do I watch Hulu on my Xfinity smart tv?
Wpage372

Frequent Visitor

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17 Messages

3 y ago

get a ruko device

MNtundraRET

Expert

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4.3K Messages

3 y ago


@Gjg53 wrote:
How do I watch Hulu on my Xfinity smart tv?

Check your tv's manual. You should have the Hulu app in the Tv's app menu if compatible with your smart television. You need to use the television's remote to use these features.

 

The television gets IPV television directly off the Internet. Your cable-box does not come into play when watching Hulu.

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