Has anyone received a call from Xfinity technical support 855-226-6408
I was on the phone all day yesterday and the day before, trying to get our FLEX box to work . I even drove to the local store and switched out the FLEX box for a new one.... ( the first one was also new)
This morning I received 2 phone calls from someone identifying themselves as Xfinity Technical Support, calling from 855- 226-6408. I logged into my Xfinity acct and the number in the call log Said XFINITY Technical support as well. The caller asked for my name and address, which I gave them, bcs I set up an appt for a technician the day before - so I thought they were confirming the address. His next set of questions were for model and serial numbers to my equipment. At this point I was suspicious and I told him to look under the notes in my acct , bcs all that information should be in the notes from the previous 2 days and there was no reason for me to waste me time repeating all this information. I asked him his name and he got angry and hung up. Has anyone else had this happen to them. ?