Tue, Jun 15, 2021 2:37 PM
I am getting this error code on my flex device. How do I fix it
3 m ago
I am still having the error code ENT - 22013, even though I have followed the trouble shooting instructions. Lately this has been happening every time I try to use it.
Hi, @user_0ea9d7! We would be more than happy to help with the error code you are getting on the Flex Streaming device! We may need to send an initialization signal out to the device from here. Please send us a private message with your name, and service address. The Peer to Peer chat icon is located at the top right of the Community Forum page, clicking on the chat icon will allow you to initiate a chat conversation with us directly. Please ensure you are sending your message to our 'Xfinity Support' handle, and signed into your Xfinity account. Thank you!